Former Salesforce Principal Engineer with deep expertise in multi-tenant database systems and query optimization. 20+ years building the exact infrastructure the world’s largest platforms run on. Now building BOS — the operating system for business applications — and operating iCode Cherry Creek, a STEM education franchise in Denver where he lives the problem every day.
The missing infrastructure layer between probabilistic AI and reliable business outcomes. Applications defined as metadata graphs, not code.
Every business process is a finite state machine. BOS abstracts at the business process layer — the one layer the entire market has ignored.
One Platform. Every Screen.
BOS applications run natively on iOS, Android, and Web from a single metadata definition. No separate codebases. No platform-specific logic. Define your process once — it runs everywhere.
The Problem
Today’s agentic frameworks have a fatal gap.
AI agents hallucinate, skip steps, and produce inconsistent results. Businesses can’t bet their operations on “usually works.”
Every business process has states, transitions, and rules. Current AI has no concept of deterministic process execution.
Missed leads, botched handoffs, compliance gaps — when agents fail at business processes, it costs real money.
Traditional CRMs abstracted the data layer. Zapier connected apps. BOS abstracts the business process itself.
| Traditional CRMs | BOS Platform | |
|---|---|---|
| Abstraction | Data layer (Custom Objects) | Process layer itself |
| Workflows | Manually configured | Learned from behavior |
| Logic | Static rules: IF x THEN y | ML-driven: pattern detection from outcome data |
| Setup | Months + expensive consultants | Zero configuration — works instantly |
| Learning | No adaptation | Continuous per-org optimization |
Everything your business apps need — deterministic, auditable, AI-ready.
Give an agent a state machine and it executes deterministic processes while using AI for decisions within each state. Every transition validated, audited, reversible.
Applications defined as metadata graphs, not code. No months of implementation, no expensive consultants. Your process is live in minutes.
Pattern detection from real outcome data that continuously improves per-org. The platform learns workflows from behavior — not static IF/THEN rules.
Configurable approval gates where agents pause for human sign-off. Directors approve, front desk executes. Agents respect the same permission model as humans.
Every state transition recorded. Full history. Complete accountability. No black boxes. Meet compliance requirements automatically.
Host and orchestrate multiple applications from a single operating system. Lead Director, Subscription Director, Franchise Director — and yours.
The BOS thesis validated with production applications already in the field.
AI-first sales pipeline for franchise locations. Turns 90% admin time into 80% selling time.
SaaS billing for developers via Stripe Connect. End-to-end onboarding journey with zero client logic.
Corporate analytics over franchise operations. Network-wide insights for multi-location businesses.
Measured impact from iCode Cherry Creek — 40 leads/month baseline.
Provisional patents filed on multi-tenant graph schema and goal-driven customer journey FSM. 5 patent-worthy innovations identified across the BOS platform.
Former Salesforce engineer who built the CRM infrastructure the big platforms run on. Now operates a franchise and lives the problem every day. Built the MVP to production solo in 6 months.
Every franchise location adds learning data. ML models improve for all orgs as the network grows. More locations = better recommendations = higher conversion = more locations.
Applications built on BOS depend on the FSM interpreter, plugin framework, and graph orchestration. Switching costs increase with every process defined on the platform.
Join the pilot program. Get your location running in 5 minutes. We’d love to show you a demo.
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